Technical Support
Over here in OPS, we believe that the sale of a product does not equate to an end in the relationship with our clients, but rather, it signifies just the beginning. We understand that no matter how good an equipmnent is, it will be useless without proper regular servicing and maintenance. Therefore, we strive to provide our clients with the best possible after-sales service support we can give.
Preventive & Corrective Maintenance
Preventive maintenance, usually done annually, is done on an equipment to ensure that it is in top working condition. This is to make sure that your safety is not compromised by using poorly maintained equipment.
Faulty equipment? This calls for a corrective maintenance to get your equipment back into working order. The corrective maintenance is done first with a thorough inspection, once the damage is found, it’d be analysed and your approval will be seeked to carry out the servicing.
Rest assure that be it corrective or preventive, we will adhere to strict guidelines and standards set by both the manufacturer and ourselves when servicing your equipment. A six months warranty on parts and labour will be given from the date of servicing.
Faulty equipment? This calls for a corrective maintenance to get your equipment back into working order. The corrective maintenance is done first with a thorough inspection, once the damage is found, it’d be analysed and your approval will be seeked to carry out the servicing.
Rest assure that be it corrective or preventive, we will adhere to strict guidelines and standards set by both the manufacturer and ourselves when servicing your equipment. A six months warranty on parts and labour will be given from the date of servicing.
We pride ourselves on our after-sales service work because we know how important it is for customers to have their high-pressure equipment regularly maintained. Our highly trained and certified crew will be able to help you with any servicing needs regarding high pressure breathing air and SCUBA equipment. Together with a service facility well equipped with all the tools they will need, you can rest assure that your equipment is in safe hands.
Our cleanroom is specially designed for oxygen-based equipment only, such as the oxygen regulators and rebreathers. Cleaning and servicing of oxygen apparatus are done here to prevent contamination. You can rest assure that your equipment is given the best treatment we can provide.
